Human Rights Declaration

Declaration of the Human Rights
of Hana Financial Group

Hana Financial Group makes its best efforts to faithfully fulfill its corporate social responsibilities and pursue healthy, mutual growth with all its stakeholders, in accordance with its mission statement “Growing Together, Sharing Happiness.” Hana Financial Group’s mission statement serves as a foundation for “Code One” (the Group’s code of ethics), which presents the company’s ethics-based standard of decision-making and code of conduct and lays the groundwork for the company’s effort to prioritize human rights in its business activities.

In addition, Hana Financial Group supports the principles of human rights proposed by the UN in its Universal Declaration of Human Rights and Guiding Principles on Business and Human Rights. Going forward, the Group will continue striving to protect the human rights of all its stakeholders and prevent human rights infringements, as outlined below.

  • We strive to prevent potential human rights violations by identifying human rights-related risks and effects through the human rights due diligence process.
  • ▶ Human Rights Due Diligence Process
  • Identifying human rights areas → Conducting human rights due diligence → Implementing mitigation measures → Reporting results
  • We work to devise fair and prompt remedies in the event of human rights violations.
  • We respect diversity and prohibit any form of discrimination on the basis of gender, school affiliation, disability, religion, race, or place of origin, etc.
  • We evaluate and compensate employees based on fair standards and provide them with appropriate opportunities for self-development to improve their performance.
  • We establish and maintain safe and clean work environments to protect and promote the health of our employees.
  • We consistently improve working conditions to ensure that our employees are able to achieve work-life balance and maximize their individual capacities.
  • We do not tolerate the use of forced labor and prohibit child labor.
  • We respect the right of our employees to unionize freely and work to improve cooperation between labor and management.
  • We protect the human rights of financially underprivileged groups, such as seniors and people with disabilities, by increasing their accessibility to financial services.
  • We do not provide financial services that discriminate against customers on the basis of gender, age, or religion, etc.
  • We collect only the minimum amount of personal information necessary to provide our customers with financial services and manage their personal information in a safe and secure manner.
  • We strive to develop and provide products and services of the highest quality in order to satisfy our customers’ needs and earn their trust.
  • We provide necessary information for our shareholders and investors in a timely, accurate, and fair manner and in accordance with relevant laws and regulations.
  • By disclosing accurate accounting data, we maintain the transparency of management and earn the trust of our shareholders and investors.
  • We help raise the value of our shareholders and investors by practicing reasonable decision-making and conducting our management activities transparently.
  • We pursue mutual growth and co-existence with our partner companies by ensuring that all our transactions with them are fair and transparent.
  • We do not use our superior status to force our partner companies to make unfair or fraudulent transactions.
  • We communicate with our partner companies about ethical, human rights-based management and support them in adopting such practices.
  • We take careful measures to ensure that we do not infringe upon the human rights of members of local communities in the process of conducting our business activities.
  • We actively engage in social contribution activities including the support for underprivileged groups in local communities.
  • We seek to increase social transparency and security by preventing financial crimes, such as illegal money laundering, terrorism financing, etc.
  • We consider the environmental and social issues of local communities when making decisions about large-scale loans and investments.

Framework of the Declaration of Human Rights

  • Mission The core philosophy that
    presents the company’s reason
    for existence and ultimate goals

    Expressing ‘human rights management’
    through the Group’s mission

  • Code of Ethics The principles of
    decision-making and code of
    conduct to realize the mission

    Presenting the Group’s standard of
    human rights management through Code One

  • International Standards Support for and compliance
    with the UDHR and the UN Guiding
    Principles on Business and Human Rights

    Declaring the commitment to protect
    and respect the human rights of all stakeholders

Hana Financial Group makes its best efforts to faithfully fulfill its corporate social responsibilities and pursue healthy,
mutual growth with all its stakeholders, in accordance with its mission statement ‘Growing Together, Sharing Happiness.’
Hana Financial Group’s mission statement serves as a foundation for ‘Code One (the Group’s code of ethics)’ which presents the company’s ethics-based standard of decision-making and code of conduct and lays the groundwork for the company’s effort to prioritize human rights in its business activities.

In addition, Hana Financial Group supports the principles of human rights proposed by the UN in its Universal Declaration of Human Rights and Guiding Principles on Business and Human Rights. Going forward, the Group will continue striving to protect the human rights of all its stakeholders and prevent human rights infringements, as outlined below.

Classification of Stakeholders and Relevant Human Rights Issues

Employees
  • Ban on discrimination (Article 2 of Code One)
  • Fair evaluation and compensation (Articles 18 and 19 of Code One)
  • Safe work environment (NHRCK Human Rights Management Guideline)
  • Improvement of working conditions (Article 20 of Code One)
Customers
  • Protection of financially underprivileged groups (FSS Guideline for Consumer Protection)
  • Ban on discrimination in the provision of financial services
  • Protection of personal information (Article 5 of Code One)
  • Provision of useful financial services (reflecting the Group’s vision)
Partner Companies
  • Coexistence and mutual prosperity (Article 23 of Code One)
  • Ban on unfair and fraudulent transactions
  • Support for ethical, human rights-based management (NHRCK Human Rights Management Guideline)
Shareholders and Investors
  • Fair and transparent provision of information (Article 22 of Code One)
  • Preservation of mutually reliable relationships
  • Enhancement of shareholder and investor value (Article 24 of Code One)
Local Communities
  • Protection of the human rights of local community members (NHRCK Human Rights Management Guideline)
  • Support for underprivileged groups (Article 25 of Code One)
  • Blocking of fraudulent transactions